What is customer service in today's business environment? As an employee, what are some of the ways in which you can affect your company's culture?...

In today's
business environment, customer
service representatives are charged with the responsibility of
serving a
customer base made up of many different kinds of people with different
personalities
and needs. An employee must take into consideration the
particular needs of a company and their
consumers. Additionally, it is
important for employees to consider the varying needs of
consumers from
special populations (such as the disabled). This assignment requires you to

consider several questions related to this topic. Of course, I can't answer the
entire
assignment, but I will offer tips to help get you started.

What
is customer service in today's business
environment? This question asks you to
define "customer
service" with attention to today's environment.
It may
be helpful to consider how the idea of customer service has changed over time. It
may
also be helpful to consider how business environments and shopping habits
have changed over
time. Consider the difference between
one-stop...